Junior Business Analyst

Junior Business Analyst – Communications and Marketing Professional

About Tripepi Smith

Tripepi Smith is a California-based marketing, technology and public affairs firm seeking to revolutionize communication and marketing in the local government world. We hire thoughtful people with diverse skills who can strategize and deliver on the communication needs of our clients.

Although we are California-based, Tripepi Smith has no office and offers a remote work environment – but please note that we are hiring for those who reside in California. There are occasional onsite client visits and in-person networking opportunities at industry events, even for newer teammates or more junior staff. There are opportunities to get to know your teammates, too. In addition to impromptu “huddle days” and joint attendance at conferences and client visits, three times per year the entire company comes together for Team Days to learn from one another, grow our personal relationships and tackle project work side-by-side.

Our work is primarily for local government public agency (cities, counties, water districts, special districts) clients, Community Choice Aggregators (CCA’s) and private clients who work with public agencies. Therefore, as a Junior Business Analyst, this role includes learning about public agencies and local government policy in order to communicate for our clients in a meaningful way. Our typical services include: social media content and marketing, strategic communication planning, graphic design, ghost writing, collateral development, photography, video production, event support, video animation, digital advertising, press releases, email marketing campaigns and website design. The ideal candidate will be able to learn new technologies, skill sets and processes quickly while meeting deadlines with minimal daily supervision.

Core Job Functions

• Team Leadership – You will lead calls on occasion.
• Project Leadership and Management (Client Work) – You may co-manage meetings, such as client check-in calls, and you will ensure that your own action items and other tasks are completed. You will capture important to-do items and provide recaps via email or face-to-face to ensure accountability for all stakeholders.
• Quality Assurance – You will review your own project work prior to submitting it to your project manager or other teammates for review. For some smaller accounts, you may be serving as the AM on the account, meaning that all responsibility for all deliverables and deadlines belongs to you.
• Client Support – You are responsible for appropriately representing Tripepi Smith as you interface with clients. With the support of senior management, you may interface directly with clients on smaller projects to ensure strong relationships.
• Business Development – With the support of senior management, you may develop or assist in the development of price quotes and proposals for new and existing clients. These are subject to review by a Director or Principal.
• Training Others – You may spend time training Tripepi Smith teammates to teach them the ropes of new projects and/or skills needed to complete client assignments.
• Event Attendance – You may represent Tripepi Smith at events such as local government association meetings, industry conferences, etc. These meetings often take place in the evening and on weekends.
• Industry Connectivity – You are on a first name basis with your clients and may have made some friends in the space through participating in networking functions and conferences.
• Client Availability – You may be contacted by a TS teammate to assist with after hours requests. Such events are typically infrequent.
• Content Production (Client Work) – You will have ample opportunities to show off your writing skills by producing a range of content for clients. Content may include, but is not limited to: social media posts/Stories, email memos, press releases, Communication Assessment reports, staff reports, newsletter articles and website content.
• Social Media Management (Client Work) – One of your primary roles will be as a social media manager for multiple clients. You will help develop and manage the social media calendar, brainstorm content ideas, create & post content, and respond to messages & comments. Creating social media content may include some light graphic design through tools such as Canva.
• Metrics Reporting (Client Work) – You will regularly collect and analyze key performance metrics for digital communications, such as social media engagement and video reach. You will be the main author of reports for high-level stakeholders.
• Media Monitoring(Client Work) – You will be the eyes and ears of your clients, learning about particularly positive or negative mentions of their organization and notifying them when follow-up action is required.
• Other duties as assigned by your Project Managers, Account Managers and Principals.

The preceding functions have been provided as examples of the types of work performed by team members in this job title. Tripepi Smith reserves the right to add, modify, change, or rescind the work assignments of any company function in order to meet the needs of the company and its clients.

Qualifications:

• General:
  • Bachelor’s degree. A degree in Marketing, Business, Communications, Journalism, Government, Politics/Philosophy/Economics, or English/Literature is preferred
  • 0-3 years of prior professional experience in a similar setting and/or with similar responsibilities
  • Proficiency in writing, grammar and proofreading
  • Strong attention to detail and ability to manage deadlines
  • Ability to thrive working either independently or collaboratively
  • Access to reliable transportation

• Extra consideration for:
  • Experience and/or personal interest in the local government sector: civic engagement, public administration, public policy and/or civic technology
  • Graphic design experience using tools such as the Adobe Suite, Canva, etc.
  • Professional photography and/or videography experience using equipment such as Sony, Canon, etc.
  • Fluency in a second language (especially Spanish) beyond just a conversational level: writing, reading, listening and speaking

Skills and Abilities to Succeed

• Industry Connectivity – Beginner
• Client Interfacing/Networking – Beginner
• Project Management – Beginner to Intermediate
• Quality Assurance – Beginner to Intermediate
• Social Media Strategy/Management – Intermediate
• Social-Emotional Intelligence/Astuteness – Beginner to Intermediate
• Tech-Savviness – Intermediate
• Verbal Communication – Beginner to Intermediate
• Written Communication – Intermediate