***Effective October 15, 2021, all employees/contractors/interns/volunteers are required to provide our office with proof of COVID vaccination.***
Salary:
$43,000.00
Shift:
Monday-Friday 8:30AM-5:00PM
Openings:
Four (4) Openings
POSITION SUMMARY
COMHAR’s Targeted Case Management (TCM) program provides blended case management services to adults 18 and over with a serious mental health diagnosis that require additional community supports to help them meet their needs and work to achieve their goals. Our case management unit also has 2 specialty teams that provide services to the Young Adult population from 18-25 and a Bicultural/Bilingual team with a focus on the Hispanic Community. Our case management professionals provide services to people wherever they are; home, hospital, provider agency etc. We will meet with participants in their home, assess their needs and strengths, and assist them with developing goals to help them achieve stability and live their most meaningful lives. All participants receiving Targeted Case Management services must be referred by a provider and approved by the TCM unit of the city.
The Case Management Care Coordinator is responsible for providing support and assistance to individuals in COMHAR’s Targeted Case Management Unit by helping coordinate care and providing access to services. The TCM Care Coordinator provides information/resources, helps link/connect to needed resources, facilitates communication with partner providers/organizations, and offers encouragement to meet recovery goals.
The Case Management Care Coordinator is responsible for assisting participants in making full use of natural community supports in addition to all available services which will enable the consumer to live a stable, healthy and safe life in the community of their choice. This will be accomplished by assessing the participants needs, developing an integrated service plan in conjunction with linking the consumer to the agreed upon services and ongoing monitoring of these services. These functions are directed at specific outcomes for the benefit of the persons served and should follow the priorities listed below in assisting persons in meeting their needs:
Duties and Responsibilities:
- Provide information, encouragement and care coordination for varied phases of recovery journey, which includes pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance.
- Supports efforts to communicate with primary care provider or other medical providers to promote more integrated healthcare
- Maintains relationships with community partners and acts as a liaison to coordinate care: facilitating communication, obtaining consents, helping address barriers to service, attending linkage, treatment team, and care coordination meetings, as needed (including crisis resources and other levels of care)
- Actively identify and offer linkages to community-based resources (i.e. medical providers, communities of recovery, educational, vocational, social, cultural, spiritual resources, mutual self-help groups, professional services, etc.) that support the individuals’ recovery goals
- Work in concert with the individual and treatment team (therapists, psychiatric practitioner, nurse, supervisors, peer specialist, case manager) around recovery planning needs related to needed resources or care coordination
- With support from the treatment team, will support individuals in crisis (after hours/on-call) in behavioral health care settings, which may include accompanying to Crisis Response Centers or delivering needed documentation to facilitate crisis services
- Supports discharge and aftercare planning, including outreach efforts and needed referrals
- Reads/completes required documentation in timely manner, including submission of care coordination encounters with the individual/family or service providers in the electronic health record
- Attends in-service and trainings to meet mandated training hours and professional development
- Supports the treatment team (clinical/medical) and administrative staff with tasks needed to deliver needed services (ex: helping update, share, or upload needed documentation, coordinate appointments or follow up actions needed, assist with pre-intake or case open process)
- Adheres to a flex schedule that allows for evening and weekend hours as may be required to respond to individual needs
- Other duties as assigned by supervisor or program leadership which enhances care coordination and integrated care
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear others and accurately interpret speech and sounds. Frequently required to stand; walk; climb and descend stairs. Required to use hands and arms to reach, hold and carry objects. Required to sit; stand, maintain balance; occasionally lift and/or move up to 50 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception & ability to adjust optical focus for reading, driving, general observation and for all safety needs.
Full Time Employees are eligible for generous benefit options including but not limited to:
- Medical, Vision and Dental Insurance with plan options to fit your needs
- Life and Long Term Disability Insurance
- 403B Retirement Savings Plan
- Paid Time Off (Holiday, sick, PTO, vacation)
- Tuition Reimbursement
- Employee Assistance Program
- Additional supplemental voluntary insurance options including Disability, Accident and Pet Insurance
Requirements
EDUCATION/EXPERIENCE
- Minimum of a Bachelor’s degree in social work, counseling, psychology, sociology, gerontology, counseling education or related degree
- At least 1-year experience in the health or human service field (behavioral health or substance use field preferred)
SKILLS
- Understanding and respect for each individual’s unique path to recovery. Able to provide trauma-informed, strength based support
- Working knowledge of the recovery/treatment system
- Demonstrate professionalism and ethical service at all times
- Able to work well independently and on teams
- Must have good verbal and written communication skills. Bi-lingual (Spanish & English) a plus.
- Be flexible and adaptive in handling changing priorities in a fast paced environment
- Computer literacy is essential. Must be able to effectively use electronic health record, video conferencing, email, Office products, and any other technology needed to meet job responsibilities.
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.